• Abigail Hall

Facebook, Instagram, WhatsApp systems recovering after reports of global outages

Originally published at OU Daily March 13, 2019


Update at 11:30 a.m. March 14:

Facebook attributed the platform being down to a "server configuration change" in a tweet Thursday morning.


Many users had trouble accessing Facebook, Instagram and Whatsapp. The company said the issues are now resolved and the systems are recovering.

Yesterday, as a result of a server configuration change, many people had trouble accessing our apps and services. We've now resolved the issues and our systems are recovering. We’re very sorry for the inconvenience and appreciate everyone’s patience. — Facebook (@facebook) March 14, 2019

Social media platforms Facebook, Instagram and Whatsapp websites and apps are reportedly down as of noon March 13.


Facebook posted on Twitter at noon stating they were aware of users having issues with loading the "Facebook family of apps," and are working to resolve the issue. Instagram and WhatsApp' Twitter accounts have not posted anything as of 3:30 p.m.

We’re aware that some people are currently having trouble accessing the Facebook family of apps. We’re working to resolve the issue as soon as possible. — Facebook (@facebook) March 13, 2019

Users have reported issues with loading the platforms and receiving error messages. 

All of us attempting to refresh Facebook and Instagram rn. pic.twitter.com/eRgG6xzJZS — OKC THUNDER (@okcthunder) March 13, 2019
This video will help you cope without Facebook and Instagram for a few minutes. #facebookdown #instagramdown 🐶🛁🤣 pic.twitter.com/r4Dq4202pV — René Fris (@renefris) March 13, 2019
Facebook: 2004-2019 WhatsApp: 2009-2019 Instagram: 2010-2019 R.I.P. — Conguito, O Black! (@oconguito) March 13, 2019

According to Down Detector, a website that tracks global company user outages, Facebook outages have been reported throughout North, Central and South America, Western Europe, and into parts of Russia, India and Southeast Asia, and South Africa. 


Facebook and Instagram outages were more heavily reported in the United States and Western Europe, while WhatsApp reports were more localized to Central and South America, specifically Mexico, Brazil and Argentina, and moderately in Western Europe. 


Facebook outage reports began to spike at 11 a.m. CST, and as of noon there were 11,127 reports. At 3 p.m. CST, the reports decreased by 1.7 percent at 10,378 reports. 


Like Facebook, Instagram reports began to spike at 11 a.m., but did not reach its height until 3 p.m. at 15,746 reports. 


WhatsApp reports began to spike at noon, but have not reached the height of Facebook and Instagram reports, with only 848 reports as of 3 p.m.


This is not the first time the Facebook family apps have reported outages – in November 2018 all three platforms were down for 13 hours ABC News reported.


Facebook has not yet resolved the issues. This post will update as more information comes in.    

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